Data protection policy

Amended Date: 06-Jun-2019

Data Protection Notice

Robert Bosch GmbH (hereinafter " Bosch “ or "We“ or "Us") is delighted about your visit to our website and platform under (“Developer Portal”) (together also referred to as "Online Offers") and about your interest in our company and our products. The Developer Portal is a platform related to the Internet of Things (“IoT”), allowing Services to be offered and subscribed to. It provides the developer journey, allowing a Developer to register himself, log in to the Developer Portal, and explore Services & application programming Interfaces (API) available for developing Solutions and Services.

Bosch respects your privacy

The protection of your privacy throughout the course of processing personal data as well as the security of all business data is an important concern to us. We process personal data that was gathered during your visit of our Online Offers confidentially and only in accordance with statutory regulations.

Data protection and information security are included in our corporate policy.

Bosch is the controller responsible for the processing of your data; exceptions are outlined in this data protection notice.

Our contact details are as follows:

Robert Bosch GmbH

Robert-Bosch-Platz 1

70839 Gerlingen-Schillerhöhe


+49 711 400 40990

Collection, processing and usage of personal data - Processed categories of data

The following categories of data are processed

Communication data

  • Salutation
  • Firstname
  • Lastname
  • E-Mail address
  • IP-Address
  • Username
  • Bosch-ID

Contractual master data

  • Contractual relationships, contractual or product interest
  • license key of API subscription

Client history

  • Subscription-history
  • Active subscriptions
  • Favorites
  • List of created users
  • User-role

Contract accounting and payment data

  • Firstname
  • Lastname
  • Department
  • Address
  • Phonenumber
  • Emailaddress
  • Cost center
  • Transaction data

Community data

  • Nickname

Optional Community data

  • Posts
  • Comments
  • Likes
  • Title
  • URL home page
  • biography
  • notes
  • location
  • signature
  • language
  • ICQ number
  • AIM screen name
  • msn messenger screen name
  • Yahoo ID
  • Skype name


Personal data consists of all information related to an identified or identifiable natural person, this includes, e.g. names, addresses, phone numbers, email addresses, contractual master data, contract accounting and payment data, which is an expression of a person's identity.

We collect, process and use personal data only when there is either a statutory legal basis to do so or if you have given your consent to the processing or use of personal data concerning this matter, e.g. by means of registration.

We; as well as the service providers commissioned by us; process your personal data for the following processing purposes:

  • Authentication of the centralized Bosch-ID in case of account registration or log-in with existent user account (Legal basis: Fulfillment of contractual obligations under our contractual terms).
  • Provision of the Developer Portal Offers and fulfillment of contractual obligations under our contractual terms.

    This includes:

    • User Account
      • Registration
      • Log-in
      • Administration
    • Usage of the Online Offers
      • Exploration, selection and testing of application programming interfaces (API)
      • Subscription to API Service Plans
      • Administration of Subscriptions
      • Display of Subscription-history
      • Payment
      (Legal basis: Fulfillment of contractual obligations)
  • Validation of contract accounting and payment data (Legal basis: Fulfillment of contractual obligations).
  • Billing and accounting purposes based on API calls in case of subscription to a fee based Service Plan (Legal basis: Fulfillment of contractual obligations).
  • Determination of consumed free API calls in case of subscription to a free Service Plan. (Legal basis: Fulfillment of contractual obligations).
  • Answering user requests via contact-us form (Legal bases: Fulfillment of contractual obligations or justified interest in the improvement of products / services).
  • Resolving service disruptions as well as for security reasons. (Legal bases: Fulfillment of our legal obligations within the scope of data security, and justified interest in resolving service disruptions as well as in the protection of our offers).
  • Operation of a Developer Portal Community for signed-in members for the purpose of information and experience exchange. Participation in the Developer Portal requires an optional community account registration (Legal bases Fulfillment of contractual obligations).
  • Safeguarding and defending our rights. (Legal basis: Justified interest on our part for safeguarding and defending our rights).
  • Sending an email newsletter subject to the recipient’s consent (Legal basis: Consent).
  • Usage of convenience and tracking cookies (Legal basis: Consent).
  • Provision of a shared billing profile for the platforms Developer Portal and Bosch IoT Marketplace (Legal basis: Fulfillment of contractual obligations).

Registration via the central Bosch-ID

You may register for our Online Offers exclusively using the central Bosch-ID. The centralised Bosch-ID was devised by Robert Bosch GmbH for the Bosch Group in order to allow for the joint users to benefit from offers of different group companies using centralised application data and increase data safety.

Robert Bosch GmbH, Robert-Bosch-Platz 1 70839 Gerlingen-Schillerhöhe, Germany (“Bosch”) is responsible for the provision of this single sign-on service.

If you apply for a centralised Bosch-ID, the General Terms of Use for the Registration and Use of a centralised Bosch-ID and the Data Protection Notice of a centralised Bosch-ID shall apply.

After successful registration you may utilise the registration data used for the centralised Bosch ID also for registering for this online offer. To this end, we shall provide an Bosch registration template for the centralised Bosch-ID. Bosch then shall confirm your authorisation and provide us with the master data required for using our offers (e.g. surname, first name, date of birth, company name, email address, telephone numbers, mail address). Your password shall not be communicated to us.

Concerning further data transfers within the Bosch Group associated with the centralised Bosch-ID, please refer to the Data Protection Notice.

You may cancel your user agreement concerning the centralised Bosch ID at any time by unregistering. To this end, please click on the following link:


If you wish to use or get access to benefits requiring to enter into the fulfillment of a contract, we request your registration. With your registration on the Developer Portal we collect personal data necessary for entering into the fulfillment of the contract (e.g. first name, last name, date of birth, email address, if applicable, details on the preferred payment method or on the account holder) as well as further data on voluntary basis, if applicable. Mandatory information is marked with an *. Mandatory statements for Developer Portal are:

  • Firstname*
  • Lastname*
  • Email-Address*
  • Password* (password is stored in encrypted form)
  • Nickname* (only in case of Community registration)

Log files

Each time you use the internet, your browser is transmitting certain information which we store in so-called log files.

We save log files for a short period of time to determine service disruptions and for security reasons (e.g., to investigate attack attempts) and delete them afterwards. Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.

In log files, in particular the following information is saved:

  • IP address (internet protocol address) of the terminal device used to access the Online Offer;
  • Internet address of the website from which the Online Offer is accessed (so-called URL of origin or referrer URL);
  • Name of the service provider which was used to access the Online Offer;
  • Name of the files or information accessed
  • Date and time as well as duration of recalling the data;
  • Amount of data transferred;
  • Operating system and information on the internet browser used, including add-ons installed (e.g., Flash Player);
  • http status code (e.g., "Request successful" or "File requested not found").


This Online Offer is not meant for children under 16 years of age.

Data transfer

Data transfer to other controllers

Principally, your personal data is forwarded to other controllers only if required for the fulfillment of a contractual obligation, or if we ourselves, or a third party, have a legitimate interest in the data transfer, or if you have given your consent. Particulars on the legal basis and the recipients or categories of recipients can be found in the Section – Processing purposes and legal basis.

Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.

Service providers (general)

We involve external service providers with tasks such as sales and marketing services, programming, data hosting, hotline services. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply to the statutory provisions. Service providers may also be other Bosch group companies.

Transfer to recipients outside the EEA

We might transfer personal data to recipients located outside the EEA into so-called third countries.

In such cases, prior to the transfer we ensure that either the data recipient provides an appropriate level of data protection (e.g. due to the agreement based on so-called EU model clauses with the recipient) or that you have consented to the transfer.

You are entitled to receive an overview of third country recipients and a copy of the specifically agreed to provisions securing an appropriate level of data protection. For this purpose, please use the statements made in the Contact section.

Duration of storage; retention periods

Principally, we store your data for as long as it is necessary to render our Online Offers and connected services or for as long as we have a justified interest in storing the data (e.g. we might still have a justified interest in postal mail marketing after fulfillment of our contractual obligations). In all other cases we delete your personal data with the exception of data we are obliged to store for the fulfillment of legal obligations (e.g. due to retention periods under the tax and commercial codes we are obliged to have documents such as contracts and invoices available for a certain period of time).

Bosch stores the customer's history for a period of 10 years following the last interaction with customer support for processing of any subsequent inquiries and in compliance with statutory documentation obligations. Personal data related to specific problems are automatically deleted at the latest by 3 years after the problem was solved. Attachments are subject to statutory retention terms and are respectively stored and automatically deleted within 3 years of the problem being solved.

In order to inform yourself about our Online Offers we offer a contact-us form on our website. With the inquiry you will probably share personalized data with us and our servers. After the inquiry has been processed we will delete all that data within at least eight weeks. Only in case the inquiry was connected to a Support- or Service request we will store the data for 3 years. If we need to store your data it will be assigned to your customer account and processed in accordance to our privacy terms.

Cookie usage


In the course of the provision of our Online-Offer cookies may be used.

Cookies are small text files that can be saved on your device when an Online Offer is accessed.

Tracking is possible using different technologies. In particular, we process information using pixel technology and/or during log file analysis.

We distinguish between cookies that are mandatorily required for the technical functions of the online service and such cookies and tracking mechanisms that are not mandatorily required for the technical function of the online service.

It is generally possible to use the online service without any cookies that serve non-technical purposes.

By technically required cookies we mean cookies without those the technical provision of the online service cannot be ensured. These include e.g. cookies that store data to ensure smooth reproduction of video or audio footage.

Such cookies will be deleted when you leave the website.

We only use such cookies and tracking mechanisms if you have given us your prior consent in each case. We distinguish between two sub-categories with regard to these cookies and tracking mechanisms:

These cookies facilitate operation and thus allow you to browse our online service more comfortably; e.g. your language settings may be included in these cookies.


By using marketing cookies and tracking mechanisms we and our partners are able to show you offerings based on your interests, resulting from an analysis of your user behaviour:


The information is used to evaluate the use of our websites, to compile reports on website activity and to provide other services associated with website and internet use for the purposes of tailoring these Internet pages to suit requirements. The IP addresses are anonymised so that an allocation is not possible (so-called IP masking).

Please note that using the tools might include transfer of your data to recipients outside of the EEA where there is no adequate level of data protection pursuant to the GDPR (e.g. the USA). For more details in this respect please refer to the following description of the individual marketing tools.

Name: Google Analytics

Provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

Function: Analyses user behaviour (page views, number of visitors and visits, downloads), UX testing

You can manage your cookie and tracking mechanism settings in the browser and/or our privacy settings.

Note: The settings you have made refer only to the browser used in each case.

Deactivation of all cookies

If you wish to deactivate all cookies, please deactivate cookies in your browser settings. Please note that this may affect the functionality of the website.

When visiting our websites, you will be asked in a cookie layer whether you consent to our using of any convenience cookies, marketing cookies or tracking mechanisms, respectively.

In our privacy settings, you may withdraw the consent with effect for the future or grant your consent at a later point in time.

Within the scope of our Online Offers you can sign up for newsletters. We provide the so-called double opt-in option which means that we will only send you a newsletter via email after you have explicitly confirmed the activation of the newsletter service to us by clicking on the link in a notification. In case you wish to no longer receive newsletters, you can terminate the subscription at any time by withdrawing your consent. You can withdraw your consent to email newsletters by clicking on the link which is sent in the respective newsletter mail, or in the administrative settings of the online offer. Alternatively, please contact us via the contact details provided in the Contact section.


We offer you the opportunity of becoming a member of our Developer Portal community. There, you can sign up, create a user profile and communicate with other members. Your data generated therein is only used in the scope of the respective service purposes.

All data which is generated by you in the communities, e.g. by creating comments or pictures, are automatically publicly accessible and will be linked to your user profile.

External Links

Our Online Offers may contain links to third party internet pages – by providers who are not related to us. Upon clicking on the link, we have no influence on the collecting, processing and use of personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located) as the conduct of third parties is naturally beyond our supervision. We do not assume responsibility for the processing of personal data by third parties.


Our employees and the companies providing services on our behalf are obliged to confidentiality and to compliance with the applicable data protection laws.

We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change or unauthorized disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.

User rights

To enforce your rights, please use the details provided in the Contact section. In doing so, please ensure that an unambiguous identification of your person is possible.

Right to information and access:

You have the right to obtain confirmation from us about whether or not your personal data is being processed, and, if this is the case, access to your personal data.

Right to correction and deletion:

You have the right to obtain the rectification or completion of inaccurate personal data or deletion of your data as far as statutory requirements are fulfilled.

This does not apply to data which is necessary for billing or accounting purposes or which is subject to a statutory retention period. If access to such data is not required, however, its processing is restricted (see the following).

Restriction of processing:

You have the right to demand for, as far as statutory requirements are fulfilled, restriction of the processing of your data.

Data portability:

You are entitled to receive data that you have provided to us in a structured, commonly used and machine readable format or if technically feasible, to demand that we transfer those data to a third party.

Objection to direct marketing:

Additionally, you may object to the processing of your personal data for direct marketing purposes at any time. Please take into account that due to organizational reasons, there might be an overlap between your objection and the usage of your data within the scope of a campaign which is already running.

Objection to data processing based on the legal basis of “legitimate interest”:

In addition, you have the right to object to the processing of your personal data at any time, insofar as this is based on legitimate interest. We will then terminate the processing of your data, unless we demonstrate compelling legitimate grounds according to legal requirements which override your rights.

Withdrawal of consent:

In case you consented to the processing of your data, you have the right to revoke this consent at any time with effect for the future. The lawfulness of data processing prior to your withdrawal remains unchanged.

Right to lodge complaint with supervisory authority:

You have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority which is responsible for your place of residence or your state of residency or to the supervisory authority responsible for us. This is:

State Commissioner for Data Protection and Freedom of Information


Königstrasse 10a

70173 Stuttgart

Postal address:

P.O. Box 10 29 32

70025 Stuttgart, GERMANY

Phone: 0711/615541-0

Fax: 0711/615541-15


Changes to the Data Protection Notice

We reserve the right to change our security and data protection measures if this is required due to technical development. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to change.

In case you wish to contact us, please find us at the address stated in the "Controller" section.

To assert your data subject requests and notification of data protection incidents please use following link: For suggestions and complaints regarding the processing of your personal data we recommend that you contact our data protection officer:

Data Protection Officer

Information Security and Privacy Bosch

Group (C/ISP)

Robert Bosch GmbH

Postfach 30 02 20

70442 Stuttgart